Got some information regarding turnaround times on applications, interesting few calls this morning. The 1st rep I had on the phone was all snooty, Sir.. the bill hasn't even passed yet, once it does you can apply not before then. Umm, Miss, it has passed, and ive already applied threw the apply now button on your website form VAC1033.
She puts me on hold and comes back embarrassed, and says well in my defense my boss has been on vacation. - Wow. So I said thanks anyway and sent them a message asking the same question so they could have a minute to get them selves sorted out.
The turnaround target on applications is within 12 weeks. - tic tock.. One week down and the rep I spoke to didn't even know the benefit existed, lol not a good start.