DAOD 2017-1, Military Grievance Process
Four-Month Time Limit
9.8 In accordance with QR&O paragraph 7.15(2), an IA must consider and determine a grievance within four months. However, this may not always be possible due to the nature of the grievance or the exigencies of the service. As a result, an IA who is unable to comply with this obligation must notify the grievor in writing that
a.the IA will not be able to consider and determine their grievance within the four-month time limit set out in QR&O paragraph 7.15(2), and provide an estimate of the date by which the IA might do so
b.the grievor may submit to the IA, for forwarding to the FA, a request to have the FA consider and determine the grievance without determination by the IA.
9.9 In any event, if the IA has not considered and determined the grievance within the four-month time limit, the grievor may:
a.choose to wait for the IA to consider and determine the grievance; or
b.request that the IA refer the grievance to the FA
, who will then consider and determine the grievance.
*small point, but in the Grievance system, you have an AM (Assisting Member) not an AO (Assisting Officer)
. They are not really the same and perform different functions.
If your AM is getting no reply back, also bear in mind...Limitations on the Role of an Assisting Member
7.5 An assisting member assists a grievor but is not:
a.the personal representative of the grievor;
If you did decide to exercise your right to have the grievance forwarded to the FA, remember that there is no time limit for the FA to determine and grant/deny redress.
You might consider sending the Griev Analyst an email requesting an update IAW 9.8(a) of the DAOD. They are not supposed to just give you the emergency test broadcast signal (I know it happens, believe me).
However, the problem is there is no (real) accountability and repercussions in the CAFGS against IAs and GAs who do not perform the duties they are assigned.