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Well it sure looks like everyone finally has their recognized time back. Merry Christmas all.

I retired 13 years ago but the clerk in my OR was able to pull it out of the system in minutes using my service number.....that was too easy.

Being proactive is likely the best course of action.  Nothing yet to clarify this statement.  Time to take action IMO.  If you could either post the letter or send via PM I would appreciate it.  I would love to put my 25 years service and my 13 years as CS to good use.  Thanks