VAC's latest messaging on change

[The Bread Guy]

Here's a written response to a question asked via the House of Commons (7 pages, Google Docs) on how the NVC is better than what was there before - here's the wrap-up message re:  what they're working on to improve:

The Government of Canada is determined to offer Veterans and their families the care and services they need and deserve.  After having announced several new measures supporting Veterans in the Fall 2011 under the New Veterans Charter, the Government of Canada is addressing the quality of services that are offered. The needs of Canada's Veterans are changing. Progress is well underway to enable Veterans Affairs Canada to better meet these changing needs. The Government is listening, responding and taking action based on feedback from Veterans and stakeholders. VAC's transformation plan focuses on five priorities:  reducing complex programs, overhauling service delivery to cut red tape, strengthening the partnership with DND, sustainlng the NVC and realigning the organization with Veteran demographics.

Just sharing this as a bit of a guide to the possible messaging that may be used if folks are writing to Ottawa seeking action or changes on a grand scale.

 

[Wookilar]

I notice they don't have "fixing the adjudication process" in there.....